Privacy Policy
Last updated: 2026-03-28
Introduction
Grove Spark Electrical Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes personal data you voluntarily provide to us when you contact us via phone, email, or through any contact forms on this website, such as your name, email address, phone number, and address. We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.
Use of Your Information
We may use the information we collect about you to respond to your enquiries, provide quotes for electrical services, improve our website and services, send you marketing communications (with your consent), comply with applicable laws and regulations, and protect against fraudulent or unauthorised activity.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law, to protect our rights, or to facilitate the provision of our electrical services (for example, sharing your address with our licensed electricians for service delivery purposes).
Third-Party Websites
Our website may contain links to third-party websites and services, including Google Maps, social media platforms, and other external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure.
Australian Privacy Principles
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). You have the right to access the personal information we hold about you and to request its correction. To make such a request, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Grove Spark Electrical Services
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Website: www.grovespark.com.au